The Gracious F is delighted to offer you a straight forward return and exchange policy. If you are not fully satisfied with your items or services purchased from us, please get in touch with us at fatimas@thegraciousf.com

All our items are falling under the below return and refund policy, except the Furniture Object by The Gracious F its an Art piece, individually created, hence it is not possible to get refund or return, all customized Items sales are FINAL.

We reserve the right to refuse service to anyone, in our opinion, who is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from The Gracious F. For more information please contact us via email  fatimas@thegraciousf.com

 

ORDER CANCELLATIONS

 

Consultation/Workshops/Sessions

  • Full refund will be given if canceled one month before session or workshop.
  • If canceled a week before we give 20% refund or move it to their next booking as credit.
  • No refund will be give if canceled less than a week.

 

Objects by The Gracious F

  • Its an Art piece, individually created, hence it is not possible to get refund or return, all customized Items sales are FINAL.

 

TERMS & CONDITIONS

The Gracious F is an E-Commerce Service Consultant. All item descriptions and images are accurate to the best of our knowledge and ability and are in no way warranted as complete. The Gracious F is not liable for any duties, taxes, customs charges or other fees incurred with international shipping. It is the client’s responsibility to investigate and understand these associated charges as well as their own countries legalities prior to purchase.

Thegraciousf.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”. Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Refunds will be done only through the Original Mode of Payment.